Privacy Notice

Effective Date: April 5, 2024

This privacy notice outlines the privacy practices of Coastline Wellness, an integrative wellness center dedicated to providing comprehensive healthcare services. Please review this notice carefully to understand how we collect, use, disclose, and protect your personal information.

Our Commitment to Privacy

At Coastline Wellness, we are committed to protecting the privacy and confidentiality of your personal health information in accordance with applicable laws and regulations. This notice describes how we handle your protected health information (PHI) and your rights regarding this information.

Information We Collect

We collect various types of information to provide you with quality healthcare services. This information may include:

  • Personal and demographic information
  • Medical history and health records
  • Treatment plans and progress notes
  • Billing and insurance information

How We Use Your Information

We use your information for purposes related to your healthcare treatment, payment, and operations, including:

  • Providing medical treatment and services
  • Billing and processing insurance claims
  • Conducting quality improvement activities
  • Communicating with other healthcare providers involved in your care
  • Complying with legal and regulatory requirements

Disclosure of Your Information

We may disclose your information to third parties for purposes such as:

  • Treatment coordination with other healthcare providers
  • Billing and reimbursement with insurance companies
  • Compliance with legal and regulatory requirements
  • Quality improvement activities and research (with appropriate safeguards)

Your Rights Regarding Your Information

You have the following rights regarding your PHI:

  • The right to access and obtain a copy of your health records
  • The right to request amendments or corrections to your health records
  • The right to request restrictions on certain uses and disclosures of your information
  • The right to receive an accounting of disclosures of your information
  • The right to request confidential communications

If you have any questions about your rights or would like to exercise any of these rights, please contact our Privacy Office at 910-834-2240.

Confidentiality and Security Measures

We maintain strict confidentiality and security measures to protect your personal health information from unauthorized access, disclosure, alteration, or destruction. These measures include administrative, technical, and physical safeguards to ensure the integrity and confidentiality of your information.

Changes to This Notice

We reserve the right to update or revise this privacy notice as necessary. Any changes will be effective immediately upon posting the updated notice on our website and in our facilities.

Contact Us

If you have any questions or concerns about our privacy practices or this notice, please contact our Privacy Office at 910-834-2240.

Thank you for choosing Coastline Wellness for your healthcare needs. We are dedicated to providing you with exceptional care while safeguarding your privacy and confidentiality.